Matsock & Associates assists people and organizations in the design and implementation of benefit strategies. We are committed to understanding their needs and values, offering creative solutions, and building long-term relationships.
We focus on these core concepts to help build and maintain our relationships and maintain the highest level of client services.
Teamwork
To provide our clients with the highest level of service and responsiveness, Matsock & Associates fosters an environment of teamwork. A Primary account manager is assigned to each client. There are also multiple people with a range of experience and expertise that will work with the account manager to provide the client the highest level of service.
Our Principles
As a leading employee and executive benefits and compensation firm, Matsock must maintain the confidence of its clients, its employees and its community by acting with professionalism, integrity, prudence and skill. We believe each person at Matsock has a responsibility to maintain our high ethical standards by demonstrating the values and principles that define how we do business.
Technology
We are committed to providing our team with the most advanced business hardware and software available, and using the internet to expand our business and better serve our clients. From strategy to design to integration, we combine our extensive industry knowledge with expertise in technology to deliver tangible business value to our clients.
Experience
Matsock & Associates' people are among the most highly respected, creative and experienced benefit and compensation professionals in the industry. We believe it is our responsibility to enrich our experience by continuing our education, applying new skills, and offering innovative ideas.
Client Advocacy
At Matsock & Associates, the client is the most important person in our organization. We are committed to understanding our client's unique needs and values, offering creative ideas, advice and programs, and building long-term relationships.
Professionalism
Professionalism is essential to ensure the highest level of customer service and satisfaction. Matsock & Associates treats all parties with respect, professionalism, and honesty.
Integrity
Matsock & Associates is dedicated to putting the interests of our clients above our won. We are committed to uncompromising integrity, and our professional relationships and transactions are guided by our high ethical standards.
Responsiveness
Matsock & Associates acknowledges the importance of being responsive to our clients' unique needs, and is committed to providing creative, effective and timely advice and service.
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